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There are multiple ways you can get in contact with us. From dropping us an email to sending us a Tweet. Find your preferred way of contact below...
We will respond to your email within 24 hours (excluding public holidays).
For any questions please email: customerservices@mandmdirect.com
To help us to help you quickly please include as much information as possible in your email, in particular your customer number and/or order number where you have it.
We will respond to your email within 24 hours (excluding public holidays).
Like MandM Direct?
Head over to our Facebook page to find our latest favourite styles, top picks and exclusive first looks before they land online.
Tell us @MandMDirect about your favourite trainers, send us a link to something on your wish list or even just say hi.
Have a query about a product or order? Our customer service team are on hand to help answer any questions you may have. Drop them a tweet @MandMDirectHelp.
Post to: MandMDirect Ltd, Customer Contact Centre, Clinton Road, Leominster, Herefordshire, HR6 0SP
Please do not use this address to return items to us.
Our returns address is: Returns Department, MandM Direct, Moreton Business Park, Moreton-on-Lugg, Hereford, HR4 8DS, United Kingdom
Customer Service queries call 0371 200 5000 †
Overseas customers call +44 (0) 1568 61 95 21 **
Overseas customers call +44 (0) 1568 61 95 21 **
Our opening hours are
| Monday to Friday | 9am to 7pm |
| Saturday | 9am to 5pm |
| Sunday | 10am to 4pm |
| Public Holidays | 10am to 4pm |
Please note that on occasion calls may be recorded for training purposes.
**Calls to this number will be charged at your international rate.
† Calls to this number are charged at local rate
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