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Welcome to the MandM Direct FAQ Page

Delivery

Returns

Orders

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Not sure if your order has gone through or accidently ordered the wrong size? Don’t worry - we’re here to help.

There are multiple ways you can get in contact with us. From dropping us an email to sending us a Tweet. Find your preferred way of contact below...

We will respond to your email within 24 hours (excluding public holidays).

Email

For any questions please email: customerservices@mandmdirect.com

To help us to help you quickly please include as much information as possible in your email, in particular your customer number and/or order number where you have it.

We will respond to your email within 24 hours (excluding public holidays).

Facebook

Like MandM Direct?

Head over to our Facebook page to find our latest favourite styles, top picks and exclusive first looks before they land online.

www.facebook.com/mandmdirect

Twitter

Tell us @MandMDirect about your favourite trainers, send us a link to something on your wish list or even just say hi.

Have a query about a product or order? Our customer service team are on hand to help answer any questions you may have. Drop them a tweet @MandMDirectHelp.

www.twitter.com/mandmdirect

www.twitter.com/mandmdirecthelp