Simply select 'Unlimited Delivery' when selecting your chosen delivery service in the checkout and pay for your items. It'll activate straight away.

For more info on our delivery service, please visit our MandM Direct Delivery page.

In order to give you the lowest prices possible on our products and make the biggest savings we require a small fee for returns. You can purchase a Hermes returns label in the checkout for as little as £2.49, which allows you to return at a Hermes store.

But don't worry if you didn't purchase a returns label and have changed your mind on your order; you can still purchase a Hermes returns label for £2.99 by visiting our Returns Portal.

For more information on returning an item, please visit our Returns page.

If your details change during your Unlimited subscription then please email us at customerservices@mandmdirect.com and we can update your details.

You can cancel your membership any time, but you'll only receive a refund if you haven't used the service. Simply email us at customerservices@mandmdirect.com. For more, see our terms and conditions.