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Unlimited Delivery
Unlimited Delivery

Join today and you'll benefit from next day delivery (7 days a week!) on every order you place for just £9.99. On top of that you'll get new brand notifications and alerts on our latest markdowns.

Frequently asked questions

Simply select 'Unlimited Delivery' when selecting your chosen delivery service and pay for your items. It'll activate straight away and you'll receive your items the very next day when ordering before 7pm Monday to Friday (For weekend Next Day delivery order by 6pm).

When selecting 'Unlimited Delivery' in checkout there's an option to add a Hermes returns label for just £1.99, which can be returned at a Hermes store. If you've already purchased Unlimited Delivery but didn't select a pre-paid returns label, you can visit www.hermesparcelreturns.co.uk and purchase a label for just £2.99.

Yes, you can! Your billing and email address must remain the same, but you can choose any mainland UK address for delivery.

If your email address, billing address or postcode change, please let us know. Otherwise, the service won't be applied to your order.

You can cancel at anytime, but you'll only receive a refund if you haven't used the service. Simply email us at customerservices@mandmdirect.com. For full terms and conditions, click here.

MandM Premier

If you're currently signed up to our MandM Premier service but would like to cancel, simply email us at customerservices@mandmdirect.com. For full terms and conditions, click here.

Unfortunately, we no longer offer MandM Premier. However, if you're currently a MandM Premier member your service will continue and will include a returns label until your 1 years membership expires. When your membership does expire, to receive unlimited next day delivery for a year you'll need to select 'Unlimited Delivery' in checkout for just £9.99. If you need a returns label you will need to tick the pre-paid option in checkout for £1.99. But don't forget, you can use a previously purchased returns label for any future orders.

Christmas Returns

Christmas Returns