Modern Slavery Statement

This statement is made in accordance with Section 54 of the UK Modern Slavery Act 2015 and sets out the steps MandM Direct has taken during the financial year ending July 2025 to prevent Modern Slavery and Human Trafficking from occurring within our operations and supply chains.

Business structure and supply chain

MandM is an online off-price retailer of clothing and footwear, selling global brands at discounted prices. We are a part of the Danish fashion group Bestseller United A/S (Group), and our ultimate parent company is Heartland A/S. Heartland A/S has its head office in Denmark. We have around 1100 employees and operate in the UK, Ireland, France, Germany, The Netherlands, Denmark and Poland. We source products and services from a diverse supplier base, including the UK and international suppliers of fashion and sportswear. Our non-product supply chains consist of a range of suppliers including carrier companies and suppliers of Technology services and products. We recognise that certain sectors and geographies may present increased risks and we remain committed to responsible sourcing and ethical business practices.

Our commitment

We are committed to acting ethically and with integrity throughout all our business relationships, implementing and enforcing controls to prevent modern slavery, human trafficking, forced labour and exploitation.

Policies and governance

We maintain a suite of policies that support our approach to managing modern slavery risk including:

• Supplier Code of Conduct
• Third Party Due Diligence
• Whistleblowing Policy
• People and HR Policies

During the year, we have strengthened our compliance framework by revising our compliance policy suite to ensure policies are clear, accessible and easily understood by colleagues at all levels with a renewed focus on core compliance requirements and accountability.

Overall accountability for the Modern Slavery policy is held by the Board of Directors with operational responsibility managed through the Compliance, ESG and Buying Teams.

Whistleblowing and reporting

We recognise that effective reporting mechanisms are a critical control in helping to identify, address and prevent modern slavery and human rights risks, MandM Direct operates a Whistleblowing policy which provides colleagues with a safe and confidential way to raise concerns.

As part of the broader revision of compliance policies our whistleblowing policy was reviewed and updated. The policy is supported by a process however over the coming year we will be further reviewing and enhancing our approach to awareness to ensure the mechanism is well understood, trusted and utilised where needed. This will include strengthening communications and visibility of reporting channels, reinforcing expectations around speaking up and continuing to embed a culture where colleagues feel safe and supported to report concerns.

Due Diligence and Supply Chain

We operate a risk based approach to supplier engagement. Over the last year we have

• Strengthened our third party due diligence programme by adopting a risk based model, expanding investigative resources and integrating specialist screening tools, allowing us to complete deeper assessments of high risk suppliers and services.
• Updated our Supplier Onboarding Questionnaire and Supplier Code of Conduct to clearly set expectations regarding labour standards, ethical conduct and human rights requirements.
• Required key suppliers to acknowledge revisions and confirm adherence to our standards

Where risks are identified, we seek to work collaboratively to improve standards however reserve the right to terminate relationships where serious or unremediated breaches are identified.

Risk Assessment and Management

We continue to assess our operations and supply chain to identify areas of potential modern slavery risk, taking into account the following factors

• Country risk
• Sector and commodity
• Workforce characteristics
• Nature of goods and services suppliers
• Recruitment practises

We prioritise enhanced oversight of higher risk areas and will continue to develop and introduce additional controls to mitigate identified risk areas.

Training and Awareness

We recognise the importance of equipping our colleagues with the knowledge to identify and respond to modern slavery concerns. We provide mandatory training to all colleagues and promote clear reporting routes so colleagues can raise concerns confidentially.

Future Priorities

In the next financial year, we intend to

• Continue strengthening our supplier engagement and monitoring activities to assess the effectiveness of our actions and controls.
• Enhance awareness and accessibility of our Whistleblowing (Speak Up) mechanism as a core control, including reviewing our existing processes and increasing visibility and confidence in reporting routes.
• Revise and enhance our training programme, including the introduction of new technology, enabling us to deliver tailored learning pathways focussed on higher risk functions and areas. This will support improved monitoring of training effectiveness. Ensuring colleagues clearly understand their responsibilities and are equipped to identify and escalate concerns.
• Further develop our risk management approach in line with emerging best practices, regulatory expectations and evolving risk profiles across our supply chains.

This statement was approved by the Board of Directors on 21 January 2026 and is signed on its behalf by:

27 January 2026