Contact Us
Click any option below for more detail:
By phone
Sales: 0871 664 1333*
Customer Services: 0871 200 5000*
By email
Sales: sales@mandmdirect.com
For all other questions: customerservices@mandmdirect.com
To help us to help you quickly please include as much information as possible in your email, in particular your customer number and/or order number where you have it.
We will respond to your email within 24 hours (excluding public holidays).
By phone
To place an order call 0871 664 1333*
Customer Service queries call 0871 200 5000*
Overseas customers call +44 (0) 1568 61 95 21**
Our opening hours are
| Monday to Friday | 9am to 10pm |
| Saturday | 9am to 7pm |
| Sunday | 10am to 6pm |
| Public Holidays | 9am to 5pm |
Please note that on occasion calls may be recorded for training purposes.
*Calls to this number cost 10p per minute from a BT landline. Costs from mobiles or other providers may be higher
**Calls to this number will be charged at your international rate.
By fax
Send any questions to 0871 664 1355*
Overseas customers +44 (0) 1568 619555**
*Calls to this number cost 10p per minute from a BT landline. Costs from mobiles and other providers may be higher.
**calls to this number will be charged at your international rate.
By post
Post to:
MandMDirect Ltd
Customer Contact Centre
Clinton Road
Leominster
Herefordshire
HR6 0SP
Please do not use this address to return items to us. Our returns address can be found here.