Here at MandM Direct, we have over 28 years of experience of trading. It all started with our 2 founders Mark Ellis and Martin Churchward (the ‘two Ms’) who joined forces in 1987 to sell big brand clearance products direct to customers. Led by our CEO Jonathon Brown and Non-Exec Chairman Mike Tomkins, we are now one of Europe’s leading online, off price retailers we offer the world's biggest brands at the lowest prices - with over 3 million customers and 57 million website visits a year. We currently have dedicated local market websites in the UK, Germany, France, Netherlands and Poland, in addition we dispatch to another 20+ countries worldwide. Our success is down to our commitment to seeking out the biggest fashion, sport and outdoor brands at the lowest prices all year round - to make sure you get even more for your money! All this combines to 90% of our customers being happy to recommend us to a friend or two.*
MandM Direct were voted 4th best clothing, shoes and accessories website in the November 2015 edition of Which? magazine. We want to say a huge thank you to all our customers for this achievement. We couldn't be more proud, and it's all thanks to you! We are commited to getting you the best deals we can, and your support means everything to us.
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How We Do It
At MandM Direct we’re proud to be different. We are on sale 365 days a year and always offer you the “biggest brands at the lowest prices”.
How We Buy
The answer is simple - we buy clearance goods from all your favourite fashion, sport and outdoor brands. We are not an outlet retailer or a private site retailer; we purchase all of our stock and deliver it directly to you from our warehouse within 24 hours.
Just like you, we are always hunting for a bargain and know how to shop smart. Our buyers are always looking for opportunities to buy quality brands at great prices. They are highly skilled at negotiating the lowest possible price, which we then pass on to you. We buy all year round, so we've always got exciting new products and brands on the site. So make sure you pop back a few times each week and sign up to our emails, that way we can keep you in the loop! The stock we buy is a mixture of on-trend pieces as well as seasonal classics, and with new brands landing every week there are all sorts of gems to be found on our website every day!
Over time we’ve built long term relationships with the brands and we are constantly searching for new deals for you. We currently stock over 300 brands, ranging from big household names to up-and-coming brands. Because we buy opportunistically, the amount of stock we get each time varies. This is why we don't always get our products back in stock, so make sure you are quick to snap up the latest arrivals! Like we always say - once it’s gone it’s gone!
Always Up To 75% Off
We always aim to offer up to 75% off RRP on everything we sell. All of our Recommended Retail Prices are independently obtained from the brand. We are passionate about providing you with the best products and service, so we work closely with trading standards to validate our policies and processes.
How To Shop
Now you know how we work you'll realise that shopping at MandM Direct is a little different to your normal online shopping experience. So that you always find the best deal for you, make sure you check our new in section regularly for the latest arrivals and keep in touch with us! The best way to do this is to sign up to our emails and follow us on Facebook, Twitter or Instagram for the latest arrivals, updates and inspiration!
When you're on our site, you can shop by price, category, brand or gender so it’s easy to find what you need, whether it's for yourself or your family. But remember, our ranges can sell out fast so it's best to buy it when you see it - after all, you don’t want to miss out!
There's all sorts of ways you can keep in touch with us. You can sign up to our emails here, or click the icons below to find us on Facebook, Twitter and Instagram. If you would like to order a catalogue, click here and simply fill in your details and we'll send you our next collection!
If you'd like to talk to someone, you can call us on 0371 200 5000 to speak to our customer services - we're open from 9am to 7pm during the week. Or why not drop us an email to firstname.lastname@example.org? however you do it, make sure you stay in touch to get the latest arrivals and exclusive offers!
Mark Ellis and Martin Churchward found the business when they start selling end of line clearance sports products
Started trading as MandM Sports Ltd
Awarded Investors in People for the first time
Management buy-out led by Mike Tomkins in partnership with ECI Partners LLP
The company is re-branded as MandM Direct Ltd to reflect our fashion, sport and outdoor offer.
Started our long term partnership with Teenage Cancer Trust
Won Consumer Category for Outdoor Pursuits, Sports at the ECMOD Awards. Mike Tomkins became Non-Exec Chairman
MRG/Hitwise Top 100 Award winner for 2009 - Clothing, Apparel and sportswear
Won Drapers Etailer of the Year
The company celebrated its 25th Anniversary. Jonathon Brown joined as CEO.
Reached £1 million fundraising for Teenage Cancer Trust
MandM Direct became part of BESTSELLER, and revenues surpassed £120 million.
Winner of the Best Mobile Site Retail Week award
Received Investors in People award for the 6th time and reached 95% satisfaction rating on Feefo.
Registered in England 5069228
VAT number GB 844 2725 24
WEEE Regs Compliance
We take compliance with environmental regulations conscientiously and as such are members of the Valpak “Distributor Take-back Scheme” for compliance with the Waste Electrical and Electronic Equipment Regulations 2006. Under this scheme the following advice for recycling WEEE products is offered to customers:
• Batteries for disposal should be placed in appropriate receptacles which are generally provided at most major supermarkets.
• Electrical/electronic products may be disposed of at Designated Collection Facilities (DCF).
The WEEE symbol indicates that the produce should not be disposed of in domestic bins for onward transfer to landfill sites, but should be disposed of in a WEEE specific waste stream (ie at a DCF).
Customers are encouraged to assist in this compliance as we are all responsible for the protection of both the environment and human health as WEEE items can contain hazardous substances which may be released if disposed of incorrectly.
For further information on your local Designated Collection Facilities, customers can visit www.recycle-more.co.uk
Any customer queries on WEEE Regs Compliance may be directed to email@example.com.