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Why work at MandM Direct?

We're passionate about what we do, from the email in your inbox to the package that lands on your doormat, we pride ourselves on creating excitement for everyone that shops with us. We've got an amazing following of loyal customers who've been discovering our secret for over 30 years.

Our success is down to our commitment to deliver the best possible customer experience by seeking out the biggest brands at the lowest prices, clear communications in our emails, fast and efficient delivery to their door and our award winning customer service - it's an exciting business and one in which everybody plays an important part.

We employee over 500 staff across our two sites situated in the beautiful county of Herefordshire, close to the Welsh border. Our Head Office is based in Leominster and our Distribution Centre in Moreton-on-Lugg.

Merchandising Clerk

(Temporary – Up to 3 months)

The Role:

We have a new opportunity within the Merchandising department for a diligent and organised individual wishing to join the team for a period of up to 3 months.

The Benefits:

  • Competitive salary
  • Flexi time
  • Company bonus scheme
  • Healthcare cash plan
  • Company pension contribution
  • Staff discount.

If you're looking for an exciting role where you can share your ideas within a social and friendly work environment whilst vastly increase your business skills and knowledge at the same time, this is the role for you.

Your day-to-day duties and responsibilities will include:

  • Describing product
  • Sample updating and administration
  • Image checking and coding
  • Locating samples in the sample warehouse
  • Steaming samples
  • Sending samples back to stock/shop
  • Requesting samples through WMS immediate needs process.

About You:
Interested? To be considered you will need to have:

  • Attention to detail
  • A flexible attitude towards work
  • General admin skills
  • Knowledge of Microsoft packages
  • Good communication skills
  • Very good organisational skills.

Hours of work:

Monday to Friday, 9.00am to 5.00pm.

If you are interested, please apply in writing with your CV and detailed covering letter to jobvacancies@mandmdirect.com.


Merchandiser

The Role:

The role of Merchandiser would be ideal for someone with a keen interest in fashion, clothing, and footwear. We’re looking for an enthusiastic, strategic thinker who will contribute to the Merchandising team to assist in the creation and monitoring of range plans, campaign spend vs. budget and using BI data to assist business and range expansion.

The Benefits:

  • Competitive salary
  • Flexi time
  • Company bonus scheme
  • Healthcare cash plan
  • Company pension contribution
  • Staff discount.

If you're looking for an exciting role where you can share your ideas within a social and friendly work environment whilst vastly increase your business skills and knowledge at the same time, this is the role for you.

Your day-to-day duties and responsibilities will include:

  • Analysing historical sales/sell through, price points, size curves, gender, customer insights and retail data etc... in order to produce planning matrix in line with budget for each campaign
  • Assisting in creating a seasonal buy plan, based on previous history and future developments (colour and style)
  • Providing a gaps analysis both historic and current market
  • Running and creating sales reports, expanding suite of reports if necessary
  • Producing ad-hoc data reporting/analysis
  • Utilising trading plans to showcase product, increase sales on problematic lines
  • Monitoring of current suite of reports, accuracy and completion times
  • Overall responsibility for data integrity
  • Contributing to sell through, targeting 80%
  • Managing of product markdown lifecycle
  • Using all data available to MandM Direct, historic, market, customer to make tangible business benefiting decisions.

About You:

Interested? To be considered you will need to have:

  • The ability to communicate well at all levels of the business
  • An advanced knowledge of Microsoft Excel
  • The ability to work to tight deadlines and under pressure
  • A high level of attention to detail
  • The ability to use your own initiative and prioritise your workload.

Hours of work:

9.00am – 5.00pm, Monday to Friday.

To apply for the above position please send your CV and full covering letter to jobvacancies@mandmdirect.com


Data Matching Clerk

The Role:

The role of Data Matching Clerk would be ideal for someone with a keen interest in administration with a flexible attitude towards work. The main purpose of the role will be to match 3rd party and MandM Directs data to help improve the effectiveness of our logistics departments.

The Benefits:

  • Competitive salary
  • Flexi time
  • Company bonus scheme
  • Healthcare cash plan
  • Company pension contribution
  • Staff discount.

If you're looking for an exciting role where you can share your ideas within a social and friendly work environment whilst vastly increase your business skills and knowledge at the same time, this is the role for you.

Your day-to-day duties and responsibilities will include:

  • Checking and reconciling supplier delivery data received in various formats to our internal purchase orders
  • Inputting matched data directly into WMS systems to aid with efficiency of supplier delivery
  • Whenever possible automating the process using Excel
  • Working in close contact with the Buying and Logistics teams to ensure clear and correct product information is available at all times.

Previous experience within a Merchandising environment would be desirable although not essential as full training will be provided.

About You:

Interested? To be considered you will need to have:

  • General Administration skills
  • A good knowledge of Microsoft Excel
  • The ability to work to tight deadlines and under pressure
  • A high level of attention to detail
  • Good communication skills

Hours of work:

9.00am – 5.00pm, Monday to Friday.

To apply for the above position please send your CV and full covering letter to jobvacancies@mandmdirect.com


Product Merchandiser

The Role:

We are looking to recruit a Product Merchandiser to join our Merchandising team. Reporting to the Merchandising Manager, the primary focus of this role is to optimise product selection and placement onsite and across all other marketing channels including email and social as required.

As part of the role you will also be responsible for analysing customer behaviour, interaction and product engagement to gain actionable insights that will drive improvements in key merchandising metrics.

The Benefits:

  • Competitive salary
  • Flexi time
  • Company bonus scheme
  • Healthcare cash plan
  • Company pension contribution
  • Staff discount.

If you're looking for an exciting role where you can share your ideas within a social and friendly work environment whilst vastly increase your business skills and knowledge at the same time, this is the role for you.

Your day-to-day duties and responsibilities will include:

  • Ensuring optimal product placement and visibility online across all channels
  • Making relevant, commercial product selections for homepage, email, social and all other marketing campaigns, ensuring offer is representative of the season and the overall stock offer
  • Creating and maintaining online product campaigns
  • Ensuring all PLPs have relevant facets in the optimal order
  • Managing and optimising banner campaigns across Product Lister Pages and Product Detail Pages
  • Monitoring, maintaining and optimising online up-sell and cross-sell opportunities
  • Assigning product style categorisations wherever applicable.

About You:

Interested? To be considered you will need to have:

  • Previous experience in e-Commerce
  • Good communication and organisational skills
  • A high level of attention to detail
  • Strong ability to prioritise workloads and work to tight deadlines
  • Proactivity, resilience and the ability to work using own initiative.

A degree level qualification or knowledge of online Merchandising, preferably sports or fashion based would be advantageous.

Hours of work:

This is a permanent position, working Monday to Friday, 9.00am to 5.00pm.

To apply for the above position please send your CV and full covering letter to jobvacancies@mandmdirect.com


Senior Developer

The Role:

We have an exciting new opportunity within our IT department for a Senior Developer to join our dynamic and fast growing team. The successful candidate will be responsible for developing website applications and supporting services ensuring a consistently high level of quality.

Working within a development scrum team you will be developing new code and maintaining existing code ensuring that standards and principles are followed and have responsibility for the technical design of solutions along with mentoring your fellow team members.

The Benefits:

  • Competitive salary
  • Flexi time
  • Company bonus scheme
  • Healthcare cash plan
  • Company pension contribution
  • Staff discount.

If you're looking for an exciting role where you can share your ideas within a social and friendly work environment whilst vastly increase your business skills and knowledge at the same time, this is the role for you.

Your day-to-day duties and responsibilities will include:

  • Using an advanced communication style and approach tailoring this to communicate effectively and empathetically, taking into consideration the interests, competency and motivation of your audience
  • Translating and communicating complex technical information/issues, in a clear and accurate way to a diverse audience of both technical and business users
  • Demonstrating development and mentoring of a team or group including presentations, monitoring the group’s development and helping wherever necessary
  • Ensuring development standards and principles are followed. Perform peer reviews on code to ensure that the development and security principles are adhered to
  • Owning the development principles ensuring they are followed throughout the development community with a detailed knowledge of automation and troubleshooting any task relating to the CI/CD process
  • Providing input into planning of how tasks are to be carried out, what technologies can be used and what security principle should be applied
  • Taking a lead role in the technical direction of the development team ensuring that the team are aware of the importance of principles of good software design and development.

About You:

Interested? To be considered you will need to have:

  • The curiosity to demonstrate an interest in new technologies, methodologies, best practices, self-development, open-mindedness and would be self-motivated showing a personal responsibility for tasks and like working on a variety of projects
  • An advanced understanding of Agile and Waterfall with the ability to decide when to use one or the other
  • A good Knowledge and experience with Cyber Security, Network Security and Data Protection Principle including a reasonable understanding of the General Data Protection Regulation, UK Data Protection Act and e-Privacy Regulation
  • Mentoring skills in the different types of methodologies with the ability to perform training in agile ceremonies if necessary
  • A good working knowledge of all development processes including industry standard branching/merging strategies, software development lifecycles and the principles around configuration, encryption and security
  • A good knowledge of encryption within .NET and Cloud and understands when and why we use it
  • The ability to design data schemas for relational database or object stores and understands when to use each
  • Commercial experience in the full SDLC developing web-based solutions (Inc. applications and supporting services) and testing solutions using Test Automation and Selenium tools
  • Experience in asynchronous processing, multi-threaded execution and scaling software
  • Commercial experience using TDD and BDD and developing with 100% unit test coverage
  • Very strong attention to detail
  • The ability to meet tight deadlines and remain calm under pressure.

Hours of work:

9.00am - 5.00pm, Monday - Friday.

If you are interested, please apply in writing with your CV and detailed covering letter to jobvacancies@mandmdirect.com.


Assistant Accountant

The Role:

We have an exciting new opportunity within our Finance department for an Assistant Accountant to join our busy and fast paced team. The role will involve liaising and assisting the Management Accountant in the daily management of the department ensuring accuracy and timely delivery. The role will involve both day to day and ad-hoc duties and will require a flexible approach.

The Benefits:

  • Competitive salary
  • Flexi time
  • Company bonus scheme
  • Healthcare cash plan
  • Company pension contribution
  • Staff discount.

If you're looking for an exciting role where you can share your ideas within a social and friendly work environment whilst vastly increase your business skills and knowledge at the same time, this is the role for you.

Your day-to-day duties and responsibilities will include:

  • Managing day to day transactions
  • Managing cash collections across the business
  • Posting daily receipts
  • Completing bank reconciliations
  • Preparing and processing accruals and prepayments
  • Processing business expenses
  • Preparing payroll journals and setting up payments
  • Managing purchase orders process
  • Entering financial information into appropriate software programs
  • Managing Company ledgers
  • Verifying balances in account books and rectifying discrepancies
  • Verifying bank deposits
  • Recording office expenditures and ensuring these expenses are within the set budget
  • Assisting in month end process and reporting.

About You:

Interested? To be considered you will need to have:

  • Energetic and able to use your own initiative, a real motivated self-starter
  • Detailed, focused and have pride in your work ensuring it’s accurate and correct
  • Organised and able to prioritise your workload to meet deadlines
  • Excellent in communication skills
  • Flexible with a positive attitude
  • Intermediate level of competency in using Microsoft software packages
  • Studying towards an accredited accounting qualification such as AAT, CIMA or equivalent.

Previous experience within a finance environment is essential for the role.

Hours of work:

9.00am - 5.00pm, Monday - Friday.

If you are interested, please apply in writing with your CV and detailed covering letter to jobvacancies@mandmdirect.com.


Senior CRM Executive

The Role:

We have an exciting new vacancy for a Senior CRM Executive; the role would be ideal for someone with a background in retail CRM, email broadcast and email campaign management. We’re looking for an enthusiastic team player who enjoys working on campaigns with the ability to deliver CRM campaigns on time and on brief that drives incremental revenue.

The Benefits:

  • Competitive salary
  • Flexi time
  • Company bonus scheme
  • Healthcare cash plan
  • Company pension contribution
  • Staff discount.

If you're looking for an exciting role where you can share your ideas within a social and friendly work environment whilst vastly increase your business skills and knowledge at the same time, this is the role for you.

Your day-to-day duties and responsibilities will include:

  • Developing fully measurable, engaging and targeted customer-centric email campaigns that drive retention and loyalty to meet KPIs
  • Briefing campaigns into our in-house creative team and design studio, with clearly defined requirements
  • Providing input into the email testing strategy and implement these tests in line with the testing calendar
  • Producing regular email reporting to build a thorough understanding of campaign performance, in turn identifying actions that can positively impact future contribution
  • Supporting the CRM Manager in the creation and oversight of a campaign calendar for all territories
  • Co-ordinating across teams to ensure email plans are aligned with the wider vision of the business, covering customer acquisition, product trading and content
  • Working alongside the CRM Manager to ensure that our email communications are in line with brand guidelines and that copy and content are reviewed on a regular basis
  • Performing regular competitor analysis and benchmarking in order to further our market leading position in email communications.

About You:

Interested? To be considered you will need to have:

  • Excellent time and task management skills
  • The ability to communicate well at all levels (both written and verbal)
  • Assertiveness, confidence and the ability to challenge established ways of working
  • Proactivity, resilience and the ability to work using own initiative
  • A degree level qualification or relevant marketing experience
  • Previous experience of working with an ESP platform.

Previous experience with Web Analytics tools (Google Analytics) and a good understanding of HTML would be advantageous.

Hours of work:

9.00am - 5.00pm, Monday - Friday.

If you are interested, please apply in writing with your CV and detailed covering letter to jobvacancies@mandmdirect.com.


Digital Marketing Executive

The Role:

We have an exciting new opportunity within our Customer team for a Digital Marketing Executive. The key responsibilities will be to drive key affiliate relationships forward for the business, while acquiring new affiliates and working strategically to drive profitable traffic for MandM Direct. Turning website visitors into customers and supporting the profitability and efficiency of Digital Marketing.

The Benefits:

  • Competitive salary
  • Flexi time
  • Company bonus scheme
  • Healthcare cash plan
  • Company pension contribution
  • Staff discount.

If you're looking for an exciting role where you can share your ideas within a social and friendly work environment whilst vastly increase your business skills and knowledge at the same time, this is the role for you.

Your day-to-day duties and responsibilities will include:

  • Managing relationships with key UK affiliates whilst growing new and smaller affiliate channels to support overall business growth
  • Responsibility for the growth of existing International affiliate partners whilst striving to increase the number of channels in each market
  • Overseeing the creation of new affiliate relationships in our new international markets
  • Managing relationships with key affiliates ensuring MandM Direct is offered best rates and visibility
  • Monitoring affiliate validations/cancellations as per the agreed schedule for all affiliate channels
  • Planning affiliate promotion calendar and communicate the plan with affiliates
  • Preparing affiliate and shopping channel reports on a daily, weekly and monthly basis
  • Plan and brief creatives for banners for all channels
  • Monitoring competitor affiliate activity
  • Creating weekly affiliate newsletter containing the latest promotions and top product offers
  • Updating brand website content as and when required
  • Creating keyword rich written content for websites.

About You:
Interested? To be considered you will need to have:

  • Qualified to degree level or relevant marketing experience
  • Able to communicate well at all levels (both written and verbal)
  • Assertive, confident and able to challenge established ways of working
  • Proactive and able to work using own initiative
  • Flexible in their approach to work.

Previous experience in affiliate marketing and a good understanding of the online customer journey would be advantageous.

Hours of work:

9.00am – 5.00pm, Monday – Friday.

If you are interested, please apply in writing with your CV and detailed covering letter to jobvacancies@mandmdirect.com.


Social Media Executive

The Role:

We’re looking for an enthusiastic team player with a passion for social media who will contribute to the Marketing strategy across all social media channels. Reporting to the Social Media Manager the role will involve writing and preparing content, ensuring brand tone of voice is maintained.

The Benefits:

  • Competitive salary
  • Flexi time
  • Company bonus scheme
  • Healthcare cash plan
  • Company pension contribution
  • Staff discount.

If you're looking for an exciting role where you can share your ideas within a social and friendly work environment whilst vastly increase your business skills and knowledge at the same time, this is the role for you.

Your day-to-day duties and responsibilities will include:

  • Creating and delivering thumb-stopping, engaging copy for MandM Direct across all social media channels
  • Briefing in artwork, editorials and videos with various teams to convey brand messaging
  • Creating relevant editorials and videos for relevant channels
  • Posting and scheduling content to MandM Direct’s various social media channels
  • Remaining proactive and reactive to conversations with customers across all channels
  • Creating social-friendly URLS
  • Supporting the social media plan by researching new ideas and keeping up to date with any market changes
  • Working with the Social Media Manager and Social Media Editor to develop social media output
  • Researching relevant content and competitors to ensure we maintain relevancy
  • Auditing, monitoring and reporting regularly on existing content and social media posts.

About You:
Interested? To be considered you will need to have:

  • Proven work experience with social media channels
  • A high level of attention to detail
  • Excellent communication skills
  • Knowledge of Microsoft Office applications.

A good understanding of analytics and customer audience targeting would be desirable.

Hours of work:

9.00am – 5.00pm, Monday – Friday.

If you are interested, please apply in writing with your CV and detailed covering letter to jobvacancies@mandmdirect.com.


Merchandising Clerk

(Temporary – Up to 3 months)

The Role:

We have a new opportunity within the Merchandising department for a diligent and organised individual wishing to join the team for a period of up to 3 months.

The Benefits:

  • Competitive salary
  • Flexi time
  • Company bonus scheme
  • Healthcare cash plan
  • Company pension contribution
  • Staff discount.

If you're looking for an exciting role where you can share your ideas within a social and friendly work environment whilst vastly increase your business skills and knowledge at the same time, this is the role for you.

Your day-to-day duties and responsibilities will include:

  • Describing product
  • Sample updating and administration
  • Image checking and coding
  • Locating samples in the sample warehouse
  • Steaming samples
  • Sending samples back to stock/shop
  • Requesting samples through WMS immediate needs process.

About You:
Interested? To be considered you will need to have:

  • Attention to detail
  • A flexible attitude towards work
  • General admin skills
  • Knowledge of Microsoft packages
  • Good communication skills
  • Very good organisational skills.

Hours of work:

Monday to Friday, 9.00am to 5.00pm.

If you are interested, please apply in writing with your CV and detailed covering letter to jobvacancies@mandmdirect.com.


Merchandiser

The Role:

The role of Merchandiser would be ideal for someone with a keen interest in fashion, clothing, and footwear. We’re looking for an enthusiastic, strategic thinker who will contribute to the Merchandising team to assist in the creation and monitoring of range plans, campaign spend vs. budget and using BI data to assist business and range expansion.

The Benefits:

  • Competitive salary
  • Flexi time
  • Company bonus scheme
  • Healthcare cash plan
  • Company pension contribution
  • Staff discount.

If you're looking for an exciting role where you can share your ideas within a social and friendly work environment whilst vastly increase your business skills and knowledge at the same time, this is the role for you.

Your day-to-day duties and responsibilities will include:

  • Analysing historical sales/sell through, price points, size curves, gender, customer insights and retail data etc... in order to produce planning matrix in line with budget for each campaign
  • Assisting in creating a seasonal buy plan, based on previous history and future developments (colour and style)
  • Providing a gaps analysis both historic and current market
  • Running and creating sales reports, expanding suite of reports if necessary
  • Producing ad-hoc data reporting/analysis
  • Utilising trading plans to showcase product, increase sales on problematic lines
  • Monitoring of current suite of reports, accuracy and completion times
  • Overall responsibility for data integrity
  • Contributing to sell through, targeting 80%
  • Managing of product markdown lifecycle
  • Using all data available to MandM Direct, historic, market, customer to make tangible business benefiting decisions.

About You:

Interested? To be considered you will need to have:

  • The ability to communicate well at all levels of the business
  • An advanced knowledge of Microsoft Excel
  • The ability to work to tight deadlines and under pressure
  • A high level of attention to detail
  • The ability to use your own initiative and prioritise your workload.

Hours of work:

9.00am – 5.00pm, Monday to Friday.

To apply for the above position please send your CV and full covering letter to jobvacancies@mandmdirect.com


Data Matching Clerk

The Role:

The role of Data Matching Clerk would be ideal for someone with a keen interest in administration with a flexible attitude towards work. The main purpose of the role will be to match 3rd party and MandM Directs data to help improve the effectiveness of our logistics departments.

The Benefits:

  • Competitive salary
  • Flexi time
  • Company bonus scheme
  • Healthcare cash plan
  • Company pension contribution
  • Staff discount.

If you're looking for an exciting role where you can share your ideas within a social and friendly work environment whilst vastly increase your business skills and knowledge at the same time, this is the role for you.

Your day-to-day duties and responsibilities will include:

  • Checking and reconciling supplier delivery data received in various formats to our internal purchase orders
  • Inputting matched data directly into WMS systems to aid with efficiency of supplier delivery
  • Whenever possible automating the process using Excel
  • Working in close contact with the Buying and Logistics teams to ensure clear and correct product information is available at all times.

Previous experience within a Merchandising environment would be desirable although not essential as full training will be provided.

About You:

Interested? To be considered you will need to have:

  • General Administration skills
  • A good knowledge of Microsoft Excel
  • The ability to work to tight deadlines and under pressure
  • A high level of attention to detail
  • Good communication skills

Hours of work:

9.00am – 5.00pm, Monday to Friday.

To apply for the above position please send your CV and full covering letter to jobvacancies@mandmdirect.com


Product Merchandiser

The Role:

We are looking to recruit a Product Merchandiser to join our Merchandising team. Reporting to the Merchandising Manager, the primary focus of this role is to optimise product selection and placement onsite and across all other marketing channels including email and social as required.

As part of the role you will also be responsible for analysing customer behaviour, interaction and product engagement to gain actionable insights that will drive improvements in key merchandising metrics.

The Benefits:

  • Competitive salary
  • Flexi time
  • Company bonus scheme
  • Healthcare cash plan
  • Company pension contribution
  • Staff discount.

If you're looking for an exciting role where you can share your ideas within a social and friendly work environment whilst vastly increase your business skills and knowledge at the same time, this is the role for you.

Your day-to-day duties and responsibilities will include:

  • Ensuring optimal product placement and visibility online across all channels
  • Making relevant, commercial product selections for homepage, email, social and all other marketing campaigns, ensuring offer is representative of the season and the overall stock offer
  • Creating and maintaining online product campaigns
  • Ensuring all PLPs have relevant facets in the optimal order
  • Managing and optimising banner campaigns across Product Lister Pages and Product Detail Pages
  • Monitoring, maintaining and optimising online up-sell and cross-sell opportunities
  • Assigning product style categorisations wherever applicable.

About You:

Interested? To be considered you will need to have:

  • Previous experience in e-Commerce
  • Good communication and organisational skills
  • A high level of attention to detail
  • Strong ability to prioritise workloads and work to tight deadlines
  • Proactivity, resilience and the ability to work using own initiative.

A degree level qualification or knowledge of online Merchandising, preferably sports or fashion based would be advantageous.

Hours of work:

This is a permanent position, working Monday to Friday, 9.00am to 5.00pm.

To apply for the above position please send your CV and full covering letter to jobvacancies@mandmdirect.com


Senior Developer

The Role:

We have an exciting new opportunity within our IT department for a Senior Developer to join our dynamic and fast growing team. The successful candidate will be responsible for developing website applications and supporting services ensuring a consistently high level of quality.

Working within a development scrum team you will be developing new code and maintaining existing code ensuring that standards and principles are followed and have responsibility for the technical design of solutions along with mentoring your fellow team members.

The Benefits:

  • Competitive salary
  • Flexi time
  • Company bonus scheme
  • Healthcare cash plan
  • Company pension contribution
  • Staff discount.

If you're looking for an exciting role where you can share your ideas within a social and friendly work environment whilst vastly increase your business skills and knowledge at the same time, this is the role for you.

Your day-to-day duties and responsibilities will include:

  • Using an advanced communication style and approach tailoring this to communicate effectively and empathetically, taking into consideration the interests, competency and motivation of your audience
  • Translating and communicating complex technical information/issues, in a clear and accurate way to a diverse audience of both technical and business users
  • Demonstrating development and mentoring of a team or group including presentations, monitoring the group’s development and helping wherever necessary
  • Ensuring development standards and principles are followed. Perform peer reviews on code to ensure that the development and security principles are adhered to
  • Owning the development principles ensuring they are followed throughout the development community with a detailed knowledge of automation and troubleshooting any task relating to the CI/CD process
  • Providing input into planning of how tasks are to be carried out, what technologies can be used and what security principle should be applied
  • Taking a lead role in the technical direction of the development team ensuring that the team are aware of the importance of principles of good software design and development.

About You:

Interested? To be considered you will need to have:

  • The curiosity to demonstrate an interest in new technologies, methodologies, best practices, self-development, open-mindedness and would be self-motivated showing a personal responsibility for tasks and like working on a variety of projects
  • An advanced understanding of Agile and Waterfall with the ability to decide when to use one or the other
  • A good Knowledge and experience with Cyber Security, Network Security and Data Protection Principle including a reasonable understanding of the General Data Protection Regulation, UK Data Protection Act and e-Privacy Regulation
  • Mentoring skills in the different types of methodologies with the ability to perform training in agile ceremonies if necessary
  • A good working knowledge of all development processes including industry standard branching/merging strategies, software development lifecycles and the principles around configuration, encryption and security
  • A good knowledge of encryption within .NET and Cloud and understands when and why we use it
  • The ability to design data schemas for relational database or object stores and understands when to use each
  • Commercial experience in the full SDLC developing web-based solutions (Inc. applications and supporting services) and testing solutions using Test Automation and Selenium tools
  • Experience in asynchronous processing, multi-threaded execution and scaling software
  • Commercial experience using TDD and BDD and developing with 100% unit test coverage
  • Very strong attention to detail
  • The ability to meet tight deadlines and remain calm under pressure.

Hours of work:

9.00am - 5.00pm, Monday - Friday.

If you are interested, please apply in writing with your CV and detailed covering letter to jobvacancies@mandmdirect.com.


Assistant Accountant

The Role:

We have an exciting new opportunity within our Finance department for an Assistant Accountant to join our busy and fast paced team. The role will involve liaising and assisting the Management Accountant in the daily management of the department ensuring accuracy and timely delivery. The role will involve both day to day and ad-hoc duties and will require a flexible approach.

The Benefits:

  • Competitive salary
  • Flexi time
  • Company bonus scheme
  • Healthcare cash plan
  • Company pension contribution
  • Staff discount.

If you're looking for an exciting role where you can share your ideas within a social and friendly work environment whilst vastly increase your business skills and knowledge at the same time, this is the role for you.

Your day-to-day duties and responsibilities will include:

  • Managing day to day transactions
  • Managing cash collections across the business
  • Posting daily receipts
  • Completing bank reconciliations
  • Preparing and processing accruals and prepayments
  • Processing business expenses
  • Preparing payroll journals and setting up payments
  • Managing purchase orders process
  • Entering financial information into appropriate software programs
  • Managing Company ledgers
  • Verifying balances in account books and rectifying discrepancies
  • Verifying bank deposits
  • Recording office expenditures and ensuring these expenses are within the set budget
  • Assisting in month end process and reporting.

About You:

Interested? To be considered you will need to have:

  • Energetic and able to use your own initiative, a real motivated self-starter
  • Detailed, focused and have pride in your work ensuring it’s accurate and correct
  • Organised and able to prioritise your workload to meet deadlines
  • Excellent in communication skills
  • Flexible with a positive attitude
  • Intermediate level of competency in using Microsoft software packages
  • Studying towards an accredited accounting qualification such as AAT, CIMA or equivalent.

Previous experience within a finance environment is essential for the role.

Hours of work:

9.00am - 5.00pm, Monday - Friday.

If you are interested, please apply in writing with your CV and detailed covering letter to jobvacancies@mandmdirect.com.


Senior CRM Executive

The Role:

We have an exciting new vacancy for a Senior CRM Executive; the role would be ideal for someone with a background in retail CRM, email broadcast and email campaign management. We’re looking for an enthusiastic team player who enjoys working on campaigns with the ability to deliver CRM campaigns on time and on brief that drives incremental revenue.

The Benefits:

  • Competitive salary
  • Flexi time
  • Company bonus scheme
  • Healthcare cash plan
  • Company pension contribution
  • Staff discount.

If you're looking for an exciting role where you can share your ideas within a social and friendly work environment whilst vastly increase your business skills and knowledge at the same time, this is the role for you.

Your day-to-day duties and responsibilities will include:

  • Developing fully measurable, engaging and targeted customer-centric email campaigns that drive retention and loyalty to meet KPIs
  • Briefing campaigns into our in-house creative team and design studio, with clearly defined requirements
  • Providing input into the email testing strategy and implement these tests in line with the testing calendar
  • Producing regular email reporting to build a thorough understanding of campaign performance, in turn identifying actions that can positively impact future contribution
  • Supporting the CRM Manager in the creation and oversight of a campaign calendar for all territories
  • Co-ordinating across teams to ensure email plans are aligned with the wider vision of the business, covering customer acquisition, product trading and content
  • Working alongside the CRM Manager to ensure that our email communications are in line with brand guidelines and that copy and content are reviewed on a regular basis
  • Performing regular competitor analysis and benchmarking in order to further our market leading position in email communications.

About You:

Interested? To be considered you will need to have:

  • Excellent time and task management skills
  • The ability to communicate well at all levels (both written and verbal)
  • Assertiveness, confidence and the ability to challenge established ways of working
  • Proactivity, resilience and the ability to work using own initiative
  • A degree level qualification or relevant marketing experience
  • Previous experience of working with an ESP platform.

Previous experience with Web Analytics tools (Google Analytics) and a good understanding of HTML would be advantageous.

Hours of work:

9.00am - 5.00pm, Monday - Friday.

If you are interested, please apply in writing with your CV and detailed covering letter to jobvacancies@mandmdirect.com.


Digital Marketing Executive

The Role:

We have an exciting new opportunity within our Customer team for a Digital Marketing Executive. The key responsibilities will be to drive key affiliate relationships forward for the business, while acquiring new affiliates and working strategically to drive profitable traffic for MandM Direct. Turning website visitors into customers and supporting the profitability and efficiency of Digital Marketing.

The Benefits:

  • Competitive salary
  • Flexi time
  • Company bonus scheme
  • Healthcare cash plan
  • Company pension contribution
  • Staff discount.

If you're looking for an exciting role where you can share your ideas within a social and friendly work environment whilst vastly increase your business skills and knowledge at the same time, this is the role for you.

Your day-to-day duties and responsibilities will include:

  • Managing relationships with key UK affiliates whilst growing new and smaller affiliate channels to support overall business growth
  • Responsibility for the growth of existing International affiliate partners whilst striving to increase the number of channels in each market
  • Overseeing the creation of new affiliate relationships in our new international markets
  • Managing relationships with key affiliates ensuring MandM Direct is offered best rates and visibility
  • Monitoring affiliate validations/cancellations as per the agreed schedule for all affiliate channels
  • Planning affiliate promotion calendar and communicate the plan with affiliates
  • Preparing affiliate and shopping channel reports on a daily, weekly and monthly basis
  • Plan and brief creatives for banners for all channels
  • Monitoring competitor affiliate activity
  • Creating weekly affiliate newsletter containing the latest promotions and top product offers
  • Updating brand website content as and when required
  • Creating keyword rich written content for websites.

About You:
Interested? To be considered you will need to have:

  • Qualified to degree level or relevant marketing experience
  • Able to communicate well at all levels (both written and verbal)
  • Assertive, confident and able to challenge established ways of working
  • Proactive and able to work using own initiative
  • Flexible in their approach to work.

Previous experience in affiliate marketing and a good understanding of the online customer journey would be advantageous.

Hours of work:

9.00am – 5.00pm, Monday – Friday.

If you are interested, please apply in writing with your CV and detailed covering letter to jobvacancies@mandmdirect.com.


Social Media Executive

The Role:

We’re looking for an enthusiastic team player with a passion for social media who will contribute to the Marketing strategy across all social media channels. Reporting to the Social Media Manager the role will involve writing and preparing content, ensuring brand tone of voice is maintained.

The Benefits:

  • Competitive salary
  • Flexi time
  • Company bonus scheme
  • Healthcare cash plan
  • Company pension contribution
  • Staff discount.

If you're looking for an exciting role where you can share your ideas within a social and friendly work environment whilst vastly increase your business skills and knowledge at the same time, this is the role for you.

Your day-to-day duties and responsibilities will include:

  • Creating and delivering thumb-stopping, engaging copy for MandM Direct across all social media channels
  • Briefing in artwork, editorials and videos with various teams to convey brand messaging
  • Creating relevant editorials and videos for relevant channels
  • Posting and scheduling content to MandM Direct’s various social media channels
  • Remaining proactive and reactive to conversations with customers across all channels
  • Creating social-friendly URLS
  • Supporting the social media plan by researching new ideas and keeping up to date with any market changes
  • Working with the Social Media Manager and Social Media Editor to develop social media output
  • Researching relevant content and competitors to ensure we maintain relevancy
  • Auditing, monitoring and reporting regularly on existing content and social media posts.

About You:
Interested? To be considered you will need to have:

  • Proven work experience with social media channels
  • A high level of attention to detail
  • Excellent communication skills
  • Knowledge of Microsoft Office applications.

A good understanding of analytics and customer audience targeting would be desirable.

Hours of work:

9.00am – 5.00pm, Monday – Friday.

If you are interested, please apply in writing with your CV and detailed covering letter to jobvacancies@mandmdirect.com.