Delivery Costs and Details

FREE DELIVERY on all standard UK orders over £50. Enter code FD23 in checkout - limited period only.

UK Delivery Costs and Details

*Express Delivery

Express Delivery can only be selected for orders within Mainland UK. If Express Delivery can not be used in your area; delivery will default to the standard courier service.

Standard UK delivery.

We deliver 6 days per week including Saturdays in most parts of the UK using local couriers.

Delivery is normally within 3-5 working days after placing your order. However, if you haven’t received your parcel after 7 working days please contact our customer service department.

Please note Bank Holidays are not working days so please allow for this before contacting us.

If you do not live within the UK mainland please allow up to 7 working days for delivery.

You may be required to sign for your parcel when it is delivered. If you are not at home when the parcel arrives, a card will be left for you to arrange an alternative delivery date with the courier.

If for any reason you have a query regarding the delivery of your order, please email our customer services helpline on customerservices@mandmdirect.com or call 0871 200 5000.

Please remember to include your Order Number (if known), your full name and postcode when corresponding by email.

Stated Day Delivery

You can select which day you would like your order to be delivered on. We cannot offer this service on Saturdays, Sundays or Bank Holidays but it can be any time in the next 10 days. This service is only available in the UK.

UK Deliver to Store

Exclusive to web customers - You can now have your order delivered to a local Collect+ store for just £3.99.

• Is home delivery just not convenient for you?
• Do deliveries arrive when you're at work?
• Are the neighbours fed up with signing for your parcels?
• Fear not! There's a fantastic solution with our new delivery service...

At checkout, choose the store you would like your parcel delivered to, from over 4,000 stores around the UK.	We will send you an email or a text alert when your parcel arrives at the store.	Collect your parcel at a time convenient to you - they'll keep hold of it for 10 days. Remember to take a form of ID with you.

In the SMS and email you will be given a unique 7 character code to use when collecting your parcel. You will also be required to sign for the parcel and provide ID at the shop (cheque guarantee/credit/debit card, bank/building society book, driving licence, valid passport, cheque book)

BFPO's

If you are a BFPO customer, we will deliver your parcel to the British Forces Post Office within 3-5 working days, please then allow up to 30 days for your order to reach your base.

For more information on BFPO deliveries, click here.

International Orders

You can now pay in £ pounds and deliver to the below countries. Alternatively, you can pay in your local currency by clicking the flag on the homepage.

For any other country, we will not be able to process your order via our website but our Customer Services department will assist you over the telephone. Please call +44 (0)1568 61 83 53 - Calls will be charged at your international rate