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Why work at MandM Direct?

We’re passionate about what we do! From the email in your inbox to the package that lands on your doormat, we pride ourselves on creating excitement for everyone that shops with us. We’ve got an amazing following of loyal customers who’ve been discovering our secret for over 25 years.

Our success is down to our commitment to deliver the best possible customer journey. From seeking out the biggest brands at the lowest prices, clear communications in our emails and catalogues, fast and efficient delivery to their door and our award winning customer service – it’s an exciting business and one in which everybody plays an important part.

We have over 500 employees over our two sites situated in the beautiful county of Herefordshire, close to the Welsh border. Our Head Office is based in Leominster and our Distribution Centre in Moreton-on-Lugg.

SENIOR QA ANALYST

We are looking for a passionate and results driven Senior QA Analyst to join our growing IT team. Working within the delivery team you will be responsible for improving QA, working alongside BA's, technical leads and testers to create and review tests and acceptance criteria.

Key Accountabilities/Responsibilities will include:

  • Ensuring the technical direction of the QA team in liaison with the QA Team Leader that the team are aware of the importance of principles of good software design and development
  • Developing and mentoring the QA community including one to one mentoring where necessary
  • Ensuring the features developed by the team are produced to the highest possible quality in the fastest possible time
  • Improving the QA of the website and identify any functional, technical or performance problems and providing suggestions for improvements
  • Ensuring that the Agile Software Development Life Cycle is followed
  • Improving the quality of the code by ensuring we have 100% test coverage and no code hot spots
  • Ensuring that QA standards and principles are followed by performing peer reviews of the tests and acceptance criteria
  • Improving, sharing and retaining critical in-depth knowledge of the systems developed and maintained by MandM, such as the Website and all supporting services.

Skills and knowledge required:

  • Demonstrable expertise in devising then executing Agile QA processes, tools and techniques
  • Expertise in the use of automated test tools including load, stress and performance testing plus script automation
  • Experience of testing in a cloud infrastructure preferably using Google Cloud Services
  • Highly numerate and literate, with the ability to produce top quality written specifications, strategy and implementation communication
  • Able to meet tight deadlines and remain calm under pressure
  • Proactive and highly organised, with strong time management and planning skills
  • A track record of over-seeing successful software deployments
  • The ability to demonstrate comfort with ambiguity and an entrepreneurial style, not afraid to challenge to ensure quality delivery
  • Robust & resilient, a completer/finisher with exceptional attention to detail.
  • Analytical in approach, tenacious and driven by results.

Location and hours:

This is a permanent position, working Monday to Friday, 9.00am to 5.30pm and will be based at our head office in Leominster, Herefordshire.

Click here to apply *

* Please attach your CV and covering letter.


We offer an attractive benefits package to all permanent staff which includes a competitive salary; company pension scheme; generous staff discount; subsidised leisure membership; death in service benefit; childcare vouchers and Company bonus.

To apply for one of the above positions please send your CV and full covering letter to jobvacancies@mandmdirect.com.

SENIOR QA ANALYST

We are looking for a passionate and results driven Senior QA Analyst to join our growing IT team. Working within the delivery team you will be responsible for improving QA, working alongside BA's, technical leads and testers to create and review tests and acceptance criteria.

Key Accountabilities/Responsibilities will include:

  • Ensuring the technical direction of the QA team in liaison with the QA Team Leader that the team are aware of the importance of principles of good software design and development
  • Developing and mentoring the QA community including one to one mentoring where necessary
  • Ensuring the features developed by the team are produced to the highest possible quality in the fastest possible time
  • Improving the QA of the website and identify any functional, technical or performance problems and providing suggestions for improvements
  • Ensuring that the Agile Software Development Life Cycle is followed
  • Improving the quality of the code by ensuring we have 100% test coverage and no code hot spots
  • Ensuring that QA standards and principles are followed by performing peer reviews of the tests and acceptance criteria
  • Improving, sharing and retaining critical in-depth knowledge of the systems developed and maintained by MandM, such as the Website and all supporting services.

Skills and knowledge required:

  • Demonstrable expertise in devising then executing Agile QA processes, tools and techniques
  • Expertise in the use of automated test tools including load, stress and performance testing plus script automation
  • Experience of testing in a cloud infrastructure preferably using Google Cloud Services
  • Highly numerate and literate, with the ability to produce top quality written specifications, strategy and implementation communication
  • Able to meet tight deadlines and remain calm under pressure
  • Proactive and highly organised, with strong time management and planning skills
  • A track record of over-seeing successful software deployments
  • The ability to demonstrate comfort with ambiguity and an entrepreneurial style, not afraid to challenge to ensure quality delivery
  • Robust & resilient, a completer/finisher with exceptional attention to detail.
  • Analytical in approach, tenacious and driven by results.

Location and hours:

This is a permanent position, working Monday to Friday, 9.00am to 5.30pm and will be based at our head office in Leominster, Herefordshire.

Click here to apply *

* Please attach your CV and covering letter.


We offer an attractive benefits package to all permanent staff which includes a competitive salary; company pension scheme; generous staff discount; subsidised leisure membership; death in service benefit; childcare vouchers and Company bonus.

To apply for one of the above positions please send your CV and full covering letter to jobvacancies@mandmdirect.com.

We offer an attractive benefits package to all permanent staff which includes a competitive salary; company pension scheme; generous staff discount; subsidised leisure membership; death in service benefit; childcare vouchers and Company bonus.

To apply for one of the above positions please send your CV and full covering letter to jobvacancies@mandmdirect.com.

There are currently no vacancies in any of our departments.