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Why work at MandM Direct?

We're passionate about what we do, from the email in your inbox to the package that lands on your doormat, we pride ourselves on creating excitement for everyone that shops with us. We've got an amazing following of loyal customers who've been discovering our secret for over 30 years.

Our success is down to our commitment to deliver the best possible customer experience by seeking out the biggest brands at the lowest prices, clear communications in our emails and catalogues, fast and efficient delivery to their door and our award winning customer service - it's an exciting business and one in which everybody plays an important part.

We employee over 500 staff across our two sites situated in the beautiful county of Herefordshire, close to the Welsh border. Our Head Office is based in Leominster and our Distribution Centre in Moreton-on-Lugg.

Buying Assistant

Are you looking for that next step up in your career? We have a new and exciting opportunity within our Buying department for the role of Buying Assistant. Reporting to one of our Buyers, you will be responsible for supporting our sports and outdoor business.

Main duties will include:

  • Supporting the administration of the Buying team
  • Using your product knowledge to assist our Sports & Outdoor Buyer
  • Accurately inputting orders
  • Setting up of critical paths for each order with the relevant supplier
  • Co-ordinating the samples on arrival, liaising with operations (samples from stock), photography and social media teams
  • Assisting with product assortment
  • Checking fabric content and updating systems
  • Creating data packs for Buyers
  • Maintaining and organising files, catalogues and working samples
  • Providing competitor analysis on sports and outdoor.

Kowledge and Skills required:

  • Strong commercial background within the sports and outdoor marketplace or shop floor experience from a sporting goods retailer would be desirable.
  • Strong organisational and communication skills
  • Analytical and numeracy skills
  • Exceptional attention to detail
  • Excellent verbal, and written skills
  • The ability to handle a heavy workload within tight deadlines
  • Experience in Microsoft packages such as Outlook, Word and Excel

Hours of work and location:

9.00am – 5.30pm, Monday – Friday, based at our head office in Leominster, Herefordshire.

Click here to apply *

* Please attach your CV and covering letter.


We offer an attractive benefits package to all permanent staff which includes a competitive salary; company pension scheme; generous staff discount; subsidised leisure membership; death in service benefit; childcare vouchers and Company bonus.

To apply for one of the above positions please send your CV and full covering letter to jobvacancies@mandmdirect.com.

Project Coordinator/PMO Assistant

Maternity Cover – up to 15 months

We have an exciting opportunity within our IT department to cover maternity leave for the role of Junior Change Manager. Reporting to the Change Manager, you will be responsible for delivering change initiatives/projects to the business, effectively managing both the project delivery and the people side of change. To provide cover for the Scrum Masters if required and support the Scrum teams with the adoption, governance and continuous improvement of best practice to optimise change delivery.

Key Accountabilities/Responsibilities will include:

  • Assisting the Change Manager in ensuring change initiatives are appropriately planned, costed, resourced, managed and reported to meet objectives on time and on budget
  • Actively manage relationships with third parties during change activities; managing delivery performance and adherence to agreed governance
  • Assisting the Change Manager in actively managing programme level change by supporting the Scrum Masters with cross-team change activities and the business with large scale technological implementations
  • Through empathy and stakeholder management, effectively managing the people side of change, including changes to business processes, systems and technology by increasing stakeholder engagement, involvement and adoption to minimise resistance
  • Identifying and quantifying the risk of change impact by conducting impact/probability analysis, assess change readiness and identify key stakeholders
  • Deliver change communications to business stakeholders, including progress updates and steering groups
  • Assist the Change Manager with programme level dependencies and blockers, ensuring they are escalated and resolved appropriately
  • To be an advocate of minimal viable product, ensuring core features of change are identified and prioritised to deliver early business value.

Skills and knowledge required:

  • An understanding of change management principles and of how people go through change
  • Knowledge of techniques for monitoring and controlling work
  • The ability to multi-task and manage multiple streams of work
  • A good situational awareness and has an understanding of business and its challenges
  • The ability to command respect and be considered credible
  • Demonstrates drive and tenacity to get things done and deliver business value; understands the importance of commitments to delivery
  • A basic understanding of software development and testing practices (TDD, BDD, CI/CD) and how best to implement them to achieve optimal team performance
  • A good communicator, able to comprehend and translate issues clearly to meet the competency level of the audience
  • Demonstrates a natural ability to facilitate conflict resolution, with the potential to make tough decisions when required
  • Effective interpersonal and communication skills with the ability to influence others and move toward a common vision or goal
  • Proactive and passionate about continuous improvement and self-development
  • Consistently demonstrates integrity and high work standards.

Location and hours:

This is a temporary position covering maternity for up to 15 months, working Monday to Friday, 9.00am to 5.30pm and will be based in Leominster, Herefordshire.

Click here to apply *

* Please attach your CV and covering letter.


Business Analyst

Maternity Cover – up to 15 months

We are looking for a passionate and results driven Business Analyst to join our IT team to cover maternity leave. Working within the IT Projects and Business Change team you will be responsible for providing a full lifecycle business analysis function to the organisation, bridging the gap between business and technology.

Key Accountabilities/Responsibilities will include:

  • Providing full lifecycle analysis to the organisation, whether this is initial analysis at an Epic level, as part of an agile team at User Story level or any other business change
  • Responsibility for the provision and continuous improvement of business requirements specification (functional and non-functional) through effective elicitation, documentation, refinement and communication to enable successful delivery of business change
  • Promoting MVP principles to ensure requirements deliver what the business needs, managing scope creep to minimise spend and maximise benefits
  • Responsibility for the provision of high quality Epics and User Stories with Acceptance Criteria, written in a structured manner that will allow delivery of a viable business product
  • Ensuring that Non-functional requirements such as Security, Scalability, Resilience and Usability are considered as part of business requirements
  • Developing highly effective relationships with stakeholders at all levels in the organisation to understand vision and deliver the optimal solution; be the conduit between the customer and the delivery teams
  • Contributing to the definition and continuous improvement of Business Analysis best practice, including self-development, to maximise effectiveness and productivity
  • To be an advocate of the implementation, governance and continuous improvement of the business roadmap and agile delivery processes.

Skills and knowledge required:

  • Previous experience working in a business analysis function, bringing diverse knowledge and understanding
  • Excellent analysis and problem solving skills
  • Good business acumen and situational awareness
  • Exceptional drive and tenacity to get things done and deliver business value
  • Excellent communicator, able to comprehend and translate technical or complex issues clearly to meet the competency level of the audience
  • Assertive and confident with a natural ability to facilitate conflict resolution but make tough decisions when required
  • The ability to command respect and be considered credible
  • Proactive and passionate about continuous improvement and self-development
  • Actively involved in agile thought leadership and communities, looking for ways to improve and evolve current practice
  • Consistently demonstrates integrity and high work standards
  • Experience of working in an Agile environment would be desirable.

Location and hours:

This is a temporary position covering maternity for up to 15 months, working Monday to Friday, 9.00am to 5.30pm and will be based in Leominster, Herefordshire.

Click here to apply *

* Please attach your CV and covering letter.


We offer an attractive benefits package to all permanent staff which includes a competitive salary; company pension scheme; generous staff discount; subsidised leisure membership; death in service benefit; childcare vouchers and Company bonus.

To apply for one of the above positions please send your CV and full covering letter to jobvacancies@mandmdirect.com.

Snack Bar Assistants

The Role

We are looking to recruit people to join our Snack Bar team based at our Warehouses at Moreton on Lugg. We are looking for friendly, enthusiastic and organised individuals who ideally have experience of a customer facing environment.

The main duties are:

  • Preparation of food and drinks as required and to order
  • Maintain stock rotation to ensure minimal wastage
  • Maintaining a clean, tidy and hygienic food environment
  • Serving customers in an efficient manner in line with set departmental break times
  • Taking payment, use of till and cashing up at the end of shift

The ideal candidates should be able to demonstrate:

  • Excellent customer service and communication skills
  • A friendly and calm disposition
  • Self-motivation and the ability to use their own initiative

You will be required to hold a clean, full UK driving licence. A current food hygiene certificate is desirable but not essential. Full on the job training will be given.

Hours of Work

We are looking to fill the following shifts:

  • 20 hours per week, Monday to Friday, 4.00pm to 8.00pm.
  • 5 hours per week, Saturday only, 8.00pm to 1.00pm
  • Flexibility is required to meet the needs of the business.
  • Please state clearly in your application which hours of work you wish to be considered for.

To apply, please request an application form by calling 01568 618368 or by emailing jobvacancies@mandmdirect.com.


Casual Warehouse Operatives

We have a number of casual opportunities for adaptable and focussed individuals to join the team based at our Warehouses in Moreton on Lugg, Hereford.

Main duties will include:

  • Picking and packing customer orders
  • Checking and counting delivered items
  • Checking items for quality issues
  • Replenishing stock

To be successful you will be a flexible individual who takes pride in achieving a high level of accuracy in their work. You will be an enthusiastic, clear communicator who can work well as part of a team.

The role will include checking stock deliveries against purchase orders, ensuring everything is correct.

Knowledge and Skills required:

  • Able to demonstrate a high level of accuracy
  • Excellent attention to detail
  • Ability to work under pressure
  • Good communication skills.

On-the-job training will be given to the successful applicants.

Our warehouses are open Monday to Friday from 6.00am to 10.00pm and Saturday 6.00am to 2.00pm. As a casual worker your hours will be accepted on an as and when basis to meet our business requirements.

If you would like to apply, please request an application form by calling 01568 618368 or by emailing jobvacancies@mandmdirect.com


We offer an attractive benefits package to all permanent staff which includes a competitive salary; company pension scheme; generous staff discount; subsidised leisure membership; death in service benefit; childcare vouchers and Company bonus.

To apply for one of the above positions please send your CV and full covering letter to jobvacancies@mandmdirect.com.

Buying Assistant

Are you looking for that next step up in your career? We have a new and exciting opportunity within our Buying department for the role of Buying Assistant. Reporting to one of our Buyers, you will be responsible for supporting our sports and outdoor business.

Main duties will include:

  • Supporting the administration of the Buying team
  • Using your product knowledge to assist our Sports & Outdoor Buyer
  • Accurately inputting orders
  • Setting up of critical paths for each order with the relevant supplier
  • Co-ordinating the samples on arrival, liaising with operations (samples from stock), photography and social media teams
  • Assisting with product assortment
  • Checking fabric content and updating systems
  • Creating data packs for Buyers
  • Maintaining and organising files, catalogues and working samples
  • Providing competitor analysis on sports and outdoor.

Kowledge and Skills required:

  • Strong commercial background within the sports and outdoor marketplace or shop floor experience from a sporting goods retailer would be desirable.
  • Strong organisational and communication skills
  • Analytical and numeracy skills
  • Exceptional attention to detail
  • Excellent verbal, and written skills
  • The ability to handle a heavy workload within tight deadlines
  • Experience in Microsoft packages such as Outlook, Word and Excel

Hours of work and location:

9.00am – 5.30pm, Monday – Friday, based at our head office in Leominster, Herefordshire.

Click here to apply *

* Please attach your CV and covering letter.


We offer an attractive benefits package to all permanent staff which includes a competitive salary; company pension scheme; generous staff discount; subsidised leisure membership; death in service benefit; childcare vouchers and Company bonus.

To apply for one of the above positions please send your CV and full covering letter to jobvacancies@mandmdirect.com.

Project Coordinator/PMO Assistant

Maternity Cover – up to 15 months

We have an exciting opportunity within our IT department to cover maternity leave for the role of Junior Change Manager. Reporting to the Change Manager, you will be responsible for delivering change initiatives/projects to the business, effectively managing both the project delivery and the people side of change. To provide cover for the Scrum Masters if required and support the Scrum teams with the adoption, governance and continuous improvement of best practice to optimise change delivery.

Key Accountabilities/Responsibilities will include:

  • Assisting the Change Manager in ensuring change initiatives are appropriately planned, costed, resourced, managed and reported to meet objectives on time and on budget
  • Actively manage relationships with third parties during change activities; managing delivery performance and adherence to agreed governance
  • Assisting the Change Manager in actively managing programme level change by supporting the Scrum Masters with cross-team change activities and the business with large scale technological implementations
  • Through empathy and stakeholder management, effectively managing the people side of change, including changes to business processes, systems and technology by increasing stakeholder engagement, involvement and adoption to minimise resistance
  • Identifying and quantifying the risk of change impact by conducting impact/probability analysis, assess change readiness and identify key stakeholders
  • Deliver change communications to business stakeholders, including progress updates and steering groups
  • Assist the Change Manager with programme level dependencies and blockers, ensuring they are escalated and resolved appropriately
  • To be an advocate of minimal viable product, ensuring core features of change are identified and prioritised to deliver early business value.

Skills and knowledge required:

  • An understanding of change management principles and of how people go through change
  • Knowledge of techniques for monitoring and controlling work
  • The ability to multi-task and manage multiple streams of work
  • A good situational awareness and has an understanding of business and its challenges
  • The ability to command respect and be considered credible
  • Demonstrates drive and tenacity to get things done and deliver business value; understands the importance of commitments to delivery
  • A basic understanding of software development and testing practices (TDD, BDD, CI/CD) and how best to implement them to achieve optimal team performance
  • A good communicator, able to comprehend and translate issues clearly to meet the competency level of the audience
  • Demonstrates a natural ability to facilitate conflict resolution, with the potential to make tough decisions when required
  • Effective interpersonal and communication skills with the ability to influence others and move toward a common vision or goal
  • Proactive and passionate about continuous improvement and self-development
  • Consistently demonstrates integrity and high work standards.

Location and hours:

This is a temporary position covering maternity for up to 15 months, working Monday to Friday, 9.00am to 5.30pm and will be based in Leominster, Herefordshire.

Click here to apply *

* Please attach your CV and covering letter.


Business Analyst

Maternity Cover – up to 15 months

We are looking for a passionate and results driven Business Analyst to join our IT team to cover maternity leave. Working within the IT Projects and Business Change team you will be responsible for providing a full lifecycle business analysis function to the organisation, bridging the gap between business and technology.

Key Accountabilities/Responsibilities will include:

  • Providing full lifecycle analysis to the organisation, whether this is initial analysis at an Epic level, as part of an agile team at User Story level or any other business change
  • Responsibility for the provision and continuous improvement of business requirements specification (functional and non-functional) through effective elicitation, documentation, refinement and communication to enable successful delivery of business change
  • Promoting MVP principles to ensure requirements deliver what the business needs, managing scope creep to minimise spend and maximise benefits
  • Responsibility for the provision of high quality Epics and User Stories with Acceptance Criteria, written in a structured manner that will allow delivery of a viable business product
  • Ensuring that Non-functional requirements such as Security, Scalability, Resilience and Usability are considered as part of business requirements
  • Developing highly effective relationships with stakeholders at all levels in the organisation to understand vision and deliver the optimal solution; be the conduit between the customer and the delivery teams
  • Contributing to the definition and continuous improvement of Business Analysis best practice, including self-development, to maximise effectiveness and productivity
  • To be an advocate of the implementation, governance and continuous improvement of the business roadmap and agile delivery processes.

Skills and knowledge required:

  • Previous experience working in a business analysis function, bringing diverse knowledge and understanding
  • Excellent analysis and problem solving skills
  • Good business acumen and situational awareness
  • Exceptional drive and tenacity to get things done and deliver business value
  • Excellent communicator, able to comprehend and translate technical or complex issues clearly to meet the competency level of the audience
  • Assertive and confident with a natural ability to facilitate conflict resolution but make tough decisions when required
  • The ability to command respect and be considered credible
  • Proactive and passionate about continuous improvement and self-development
  • Actively involved in agile thought leadership and communities, looking for ways to improve and evolve current practice
  • Consistently demonstrates integrity and high work standards
  • Experience of working in an Agile environment would be desirable.

Location and hours:

This is a temporary position covering maternity for up to 15 months, working Monday to Friday, 9.00am to 5.30pm and will be based in Leominster, Herefordshire.

Click here to apply *

* Please attach your CV and covering letter.


We offer an attractive benefits package to all permanent staff which includes a competitive salary; company pension scheme; generous staff discount; subsidised leisure membership; death in service benefit; childcare vouchers and Company bonus.

To apply for one of the above positions please send your CV and full covering letter to jobvacancies@mandmdirect.com.

Snack Bar Assistants

The Role

We are looking to recruit people to join our Snack Bar team based at our Warehouses at Moreton on Lugg. We are looking for friendly, enthusiastic and organised individuals who ideally have experience of a customer facing environment.

The main duties are:

  • Preparation of food and drinks as required and to order
  • Maintain stock rotation to ensure minimal wastage
  • Maintaining a clean, tidy and hygienic food environment
  • Serving customers in an efficient manner in line with set departmental break times
  • Taking payment, use of till and cashing up at the end of shift

The ideal candidates should be able to demonstrate:

  • Excellent customer service and communication skills
  • A friendly and calm disposition
  • Self-motivation and the ability to use their own initiative

You will be required to hold a clean, full UK driving licence. A current food hygiene certificate is desirable but not essential. Full on the job training will be given.

Hours of Work

We are looking to fill the following shifts:

  • 20 hours per week, Monday to Friday, 4.00pm to 8.00pm.
  • 5 hours per week, Saturday only, 8.00pm to 1.00pm
  • Flexibility is required to meet the needs of the business.
  • Please state clearly in your application which hours of work you wish to be considered for.

To apply, please request an application form by calling 01568 618368 or by emailing jobvacancies@mandmdirect.com.


Casual Warehouse Operatives

We have a number of casual opportunities for adaptable and focussed individuals to join the team based at our Warehouses in Moreton on Lugg, Hereford.

Main duties will include:

  • Picking and packing customer orders
  • Checking and counting delivered items
  • Checking items for quality issues
  • Replenishing stock

To be successful you will be a flexible individual who takes pride in achieving a high level of accuracy in their work. You will be an enthusiastic, clear communicator who can work well as part of a team.

The role will include checking stock deliveries against purchase orders, ensuring everything is correct.

Knowledge and Skills required:

  • Able to demonstrate a high level of accuracy
  • Excellent attention to detail
  • Ability to work under pressure
  • Good communication skills.

On-the-job training will be given to the successful applicants.

Our warehouses are open Monday to Friday from 6.00am to 10.00pm and Saturday 6.00am to 2.00pm. As a casual worker your hours will be accepted on an as and when basis to meet our business requirements.

If you would like to apply, please request an application form by calling 01568 618368 or by emailing jobvacancies@mandmdirect.com


We offer an attractive benefits package to all permanent staff which includes a competitive salary; company pension scheme; generous staff discount; subsidised leisure membership; death in service benefit; childcare vouchers and Company bonus.

To apply for one of the above positions please send your CV and full covering letter to jobvacancies@mandmdirect.com.

We offer an attractive benefits package to all permanent staff which includes a competitive salary; company pension scheme; generous staff discount; subsidised leisure membership; death in service benefit; childcare vouchers and Company bonus.

To apply for one of the above positions please send your CV and full covering letter to jobvacancies@mandmdirect.com.

There are currently no vacancies in any of our departments.