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Why work at MandM Direct?

We’re passionate about what we do! From the email in your inbox to the package that lands on your doormat, we pride ourselves on creating excitement for everyone that shops with us. We’ve got an amazing following of loyal customers who’ve been discovering our secret for over 25 years.

Our success is down to our commitment to deliver the best possible customer journey. From seeking out the biggest brands at the lowest prices, clear communications in our emails and catalogues, fast and efficient delivery to their door and our award winning customer service – it’s an exciting business and one in which everybody plays an important part.

We have over 500 employees over our two sites situated in the beautiful county of Herefordshire, close to the Welsh border. Our Head Office is based in Leominster and our Distribution Centre in Moreton-on-Lugg.

SENIOR QA ANALYST

We are looking for a passionate and results driven Senior QA Analyst to join our growing IT team. Working within the delivery team you will be responsible for improving QA, working alongside BA's, technical leads and testers to create and review tests and acceptance criteria.

Key Accountabilities/Responsibilities will include:

  • Ensuring the technical direction of the QA team in liaison with the QA Team Leader that the team are aware of the importance of principles of good software design and development
  • Developing and mentoring the QA community including one to one mentoring where necessary
  • Ensuring the features developed by the team are produced to the highest possible quality in the fastest possible time
  • Improving the QA of the website and identify any functional, technical or performance problems and providing suggestions for improvements
  • Ensuring that the Agile Software Development Life Cycle is followed
  • Improving the quality of the code by ensuring we have 100% test coverage and no code hot spots
  • Ensuring that QA standards and principles are followed by performing peer reviews of the tests and acceptance criteria
  • Improving, sharing and retaining critical in-depth knowledge of the systems developed and maintained by MandM, such as the Website and all supporting services.

Skills and knowledge required:

  • Demonstrable expertise in devising then executing Agile QA processes, tools and techniques
  • Expertise in the use of automated test tools including load, stress and performance testing plus script automation
  • Experience of testing in a cloud infrastructure preferably using Google Cloud Services
  • Highly numerate and literate, with the ability to produce top quality written specifications, strategy and implementation communication
  • Able to meet tight deadlines and remain calm under pressure
  • Proactive and highly organised, with strong time management and planning skills
  • A track record of over-seeing successful software deployments
  • The ability to demonstrate comfort with ambiguity and an entrepreneurial style, not afraid to challenge to ensure quality delivery
  • Robust & resilient, a completer/finisher with exceptional attention to detail.
  • Analytical in approach, tenacious and driven by results.

Location and hours:

This is a permanent position, working Monday to Friday, 9.00am to 5.30pm and will be based at our head office in Leominster, Herefordshire.

Click here to apply *

* Please attach your CV and covering letter.


IT Undergraduate Year Out Placement Opportunities

We are delighted to be able to offer two IT students the opportunity of a year out undergraduate placement within our busy IT department.

Joining us for your 12 month IT placement, you’ll have the opportunity to work across a number of different IT areas, developing your skills and experience along the way. The main purpose of the role is to enable the successful candidates to experience and engage with the whole of the IT function at MandMDirect, with focus particularly on Service Delivery and Development.

What will you get from us?

Starting in Helpdesk, you will gain an excellent foundation of the structure of the business as well as a good education in the various IT systems used throughout the Company.

The placement will then move to an area of specific interest to you, including opportunities for learning in our busy agile scrum teams where you can be part of a dynamic Development / Test team and experience working in the different layers of our architecture from UI/UX to Cloud Micro Services. You will also gain experience working alongside the project management department and gain an insight into how other roles in the scrum team interact, like Business Analysts and Scrum Masters.

Who are we looking for?

  • Applicants must be undergraduates seeking a placement in their 3rd year of study, working towards a Computing / IT / Business Information Systems related degree. A basic understanding of the technology components (application and infrastructure) utilised in an ecommerce environment is desirable.
  • Candidates should display a willingness to get involved in a cross section of tasks and have a confident, adaptable approach coupled with good communication skills.
  • Knowledge of HTML, CSS, JavaScript, ASP.NET, C#, Java and SQL Server or NoSQL is advantageous.

Location and hours:

Hours of work are 9am - 5:30pm Monday to Friday and will be based at our Head Office in Leominster, Herefordshire, HR6 0SP.

Closing date: 14th April 2017

Click here to apply *

* Please attach your CV and covering letter.


We offer an attractive benefits package to all permanent staff which includes a competitive salary; company pension scheme; generous staff discount; subsidised leisure membership; death in service benefit; childcare vouchers and Company bonus.

To apply for one of the above positions please send your CV and full covering letter to jobvacancies@mandmdirect.com.

SENIOR QA ANALYST

We are looking for a passionate and results driven Senior QA Analyst to join our growing IT team. Working within the delivery team you will be responsible for improving QA, working alongside BA's, technical leads and testers to create and review tests and acceptance criteria.

Key Accountabilities/Responsibilities will include:

  • Ensuring the technical direction of the QA team in liaison with the QA Team Leader that the team are aware of the importance of principles of good software design and development
  • Developing and mentoring the QA community including one to one mentoring where necessary
  • Ensuring the features developed by the team are produced to the highest possible quality in the fastest possible time
  • Improving the QA of the website and identify any functional, technical or performance problems and providing suggestions for improvements
  • Ensuring that the Agile Software Development Life Cycle is followed
  • Improving the quality of the code by ensuring we have 100% test coverage and no code hot spots
  • Ensuring that QA standards and principles are followed by performing peer reviews of the tests and acceptance criteria
  • Improving, sharing and retaining critical in-depth knowledge of the systems developed and maintained by MandM, such as the Website and all supporting services.

Skills and knowledge required:

  • Demonstrable expertise in devising then executing Agile QA processes, tools and techniques
  • Expertise in the use of automated test tools including load, stress and performance testing plus script automation
  • Experience of testing in a cloud infrastructure preferably using Google Cloud Services
  • Highly numerate and literate, with the ability to produce top quality written specifications, strategy and implementation communication
  • Able to meet tight deadlines and remain calm under pressure
  • Proactive and highly organised, with strong time management and planning skills
  • A track record of over-seeing successful software deployments
  • The ability to demonstrate comfort with ambiguity and an entrepreneurial style, not afraid to challenge to ensure quality delivery
  • Robust & resilient, a completer/finisher with exceptional attention to detail.
  • Analytical in approach, tenacious and driven by results.

Location and hours:

This is a permanent position, working Monday to Friday, 9.00am to 5.30pm and will be based at our head office in Leominster, Herefordshire.

Click here to apply *

* Please attach your CV and covering letter.


IT Undergraduate Year Out Placement Opportunities

We are delighted to be able to offer two IT students the opportunity of a year out undergraduate placement within our busy IT department.

Joining us for your 12 month IT placement, you’ll have the opportunity to work across a number of different IT areas, developing your skills and experience along the way. The main purpose of the role is to enable the successful candidates to experience and engage with the whole of the IT function at MandMDirect, with focus particularly on Service Delivery and Development.

What will you get from us?

Starting in Helpdesk, you will gain an excellent foundation of the structure of the business as well as a good education in the various IT systems used throughout the Company.

The placement will then move to an area of specific interest to you, including opportunities for learning in our busy agile scrum teams where you can be part of a dynamic Development / Test team and experience working in the different layers of our architecture from UI/UX to Cloud Micro Services. You will also gain experience working alongside the project management department and gain an insight into how other roles in the scrum team interact, like Business Analysts and Scrum Masters.

Who are we looking for?

  • Applicants must be undergraduates seeking a placement in their 3rd year of study, working towards a Computing / IT / Business Information Systems related degree. A basic understanding of the technology components (application and infrastructure) utilised in an ecommerce environment is desirable.
  • Candidates should display a willingness to get involved in a cross section of tasks and have a confident, adaptable approach coupled with good communication skills.
  • Knowledge of HTML, CSS, JavaScript, ASP.NET, C#, Java and SQL Server or NoSQL is advantageous.

Location and hours:

Hours of work are 9am - 5:30pm Monday to Friday and will be based at our Head Office in Leominster, Herefordshire, HR6 0SP.

Closing date: 14th April 2017

Click here to apply *

* Please attach your CV and covering letter.


We offer an attractive benefits package to all permanent staff which includes a competitive salary; company pension scheme; generous staff discount; subsidised leisure membership; death in service benefit; childcare vouchers and Company bonus.

To apply for one of the above positions please send your CV and full covering letter to jobvacancies@mandmdirect.com.

We offer an attractive benefits package to all permanent staff which includes a competitive salary; company pension scheme; generous staff discount; subsidised leisure membership; death in service benefit; childcare vouchers and Company bonus.

To apply for one of the above positions please send your CV and full covering letter to jobvacancies@mandmdirect.com.

There are currently no vacancies in any of our departments.