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Contact Us

Please use any of the following methods to contact us:


For all other questions:

To help us to help you quickly please include as much information as possible in your email, in particular your customer number and/or order number where you have it.

We will respond to your email within 24 hours (excluding public holidays).

Customer Service queries call 0371 200 5000

Overseas customers call +44 (0) 1568 61 95 21**

Our opening hours are

Monday to Friday 9am to 7pm
Saturday 9am to 5pm
Sunday 10am to 4pm
Public Holidays 10am to 4pm

Please note that on occasion calls may be recorded for training purposes.

**Calls to this number will be charged at your international rate.

Calls to this number are charged at local rate

Send any questions to 0871 664 1355*

Overseas customers +44 (0) 1568 619555**

*Calls to this number cost 10p per minute from a BT landline. Costs from mobiles and other providers may be higher.

**calls to this number will be charged at your international rate.

Post to:
MandMDirect Ltd
Customer Contact Centre
Clinton Road

Please do not use this address to return items to us. Our returns address can be found here.