You can return your item(s) using a Collect+ store or via the Post Office.
Find my nearest Collect+ store
Returns Using Collect+
The simplest and most convenient way is to use a pre-paid Collect+ returns label for just £1.49, which you add to your order in the checkout.
If you have purchased a Collect+ returns label when placing your order. Simply complete your returns slip, attach the returns label to your packaging, drop your
parcel off at your nearest Collect+ store and then sit back and wait for your refund/exchange.
If you did not buy a Collect+ returns - don’t worry, you can still take advantage of this service by going to
www.collectplus.co.uk/MandM and purchasing a label for £2.99.
Returns via the Post Office
You can still use the Post Office to return items to us, but remember the pre-paid Collect+ label will not be accepted.
Take your parcel to the Post Office and request the standard parcel delivery service (remember to take out additional insurance if the contents of your items exceed
£46). We do not offer a free returns service
PO Box 319