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Digital Design Executive

Temporary up to 4 months.

We are looking to appoint an enthusiastic, creative individual into the role of Digital Design Executive within our Marketing department.

The successful candidate will be responsible for producing digital creative in line with our Marketing Activity Calendar. This is an ideal opportunity for a graduate or someone seeking an entry level opportunity into this area of Digital Marketing.

Main responsibilities will include:

  • Producing online merchandising creative that adheres to brand identity and guidelines
  • Designing and coding HTML marketing emails
  • Assisting in the creation and coding of customer facing website pages such as homepages, landing pages etc
  • Providing creative for the MandM Direct affiliates and social media sites
  • Collating, formatting and uploading product images to the website
  • Ensuring graphics folders are logically organised on both the creative drive and FTP server

You will have an Art and Design / Multimedia degree or similar and be literate in the areas of web design (including FTP).

You will also possess a sound knowledge of Windows and design applications, including Photoshop and Dreamweaver or similar as well as a good understanding of HTML and CSS.

Hours of work:
Monday to Friday, 9.00am to 5.30pm.


Insight Executive

We are looking to appoint an enthusiastic individual for the role of Insight Executive to join our growing team, delivering actionable customer insight.

Working closely with Marketing and external agencies, and using a range of data sources and research, the successful candidate will analyse our campaigns and customer behaviour to help the business understand our customers.

Main duties will include:

  • Providing weekly and monthly customer reports including new, active, lapsed and reactivated metrics
  • Analysing customer acquisition channels and customer LTV
  • To provide summary customer profiles for our Buying department as required
  • Helping develop customer personas
  • To analyse TV and other above the line advertising
  • Analysing catalogue response and other factors affecting response – email engagement, customer type etc.
  • Providing catalogue data briefs based on test results
  • To work closely with the other teams on a range of campaigns and projects.
  • To document all new analysis processes and review existing report procedures
  • Keeping up to date with analysis techniques

Skills and experience required:

  • Excellent Excel skills
  • Excellent written and verbal communication
  • Have a logical approach
  • Excellent attention to detail
  • Knowledge of one or more database or analytic packages – e.g. SQL, Smartfocus, Faststats, SPSS - would be desirable but full training for the right individual can be provided
  • Experience of working in a commercial, fast-paced environment
  • A proven passion for ecommerce
  • Ability to summarise facts and figures to the wider business

Location and hours:
This is a permanent position, working Monday to Friday, 9.00am to 5.30pm based in Leominster.


We offer an attractive benefits package which includes a competitive salary; company pension scheme; generous staff discount; subsidised leisure membership; death in service benefit; childcare vouchers and Company bonus.

To apply, please email your CV and covering letter, stating which position you are applying for and detailing your salary expectation for the role, to jobvacancies@mandmdirect.com or post to: The HR Department, M and M Direct Ltd, Clinton Road, Leominster, Herefordshire, HR6 0SP.

Digital Design Executive

Temporary up to 4 months.

We are looking to appoint an enthusiastic, creative individual into the role of Digital Design Executive within our Marketing department.

The successful candidate will be responsible for producing digital creative in line with our Marketing Activity Calendar. This is an ideal opportunity for a graduate or someone seeking an entry level opportunity into this area of Digital Marketing.

Main responsibilities will include:

  • Producing online merchandising creative that adheres to brand identity and guidelines
  • Designing and coding HTML marketing emails
  • Assisting in the creation and coding of customer facing website pages such as homepages, landing pages etc
  • Providing creative for the MandM Direct affiliates and social media sites
  • Collating, formatting and uploading product images to the website
  • Ensuring graphics folders are logically organised on both the creative drive and FTP server

You will have an Art and Design / Multimedia degree or similar and be literate in the areas of web design (including FTP).

You will also possess a sound knowledge of Windows and design applications, including Photoshop and Dreamweaver or similar as well as a good understanding of HTML and CSS.

Hours of work:
Monday to Friday, 9.00am to 5.30pm.


Insight Executive

We are looking to appoint an enthusiastic individual for the role of Insight Executive to join our growing team, delivering actionable customer insight.

Working closely with Marketing and external agencies, and using a range of data sources and research, the successful candidate will analyse our campaigns and customer behaviour to help the business understand our customers.

Main duties will include:

  • Providing weekly and monthly customer reports including new, active, lapsed and reactivated metrics
  • Analysing customer acquisition channels and customer LTV
  • To provide summary customer profiles for our Buying department as required
  • Helping develop customer personas
  • To analyse TV and other above the line advertising
  • Analysing catalogue response and other factors affecting response – email engagement, customer type etc.
  • Providing catalogue data briefs based on test results
  • To work closely with the other teams on a range of campaigns and projects.
  • To document all new analysis processes and review existing report procedures
  • Keeping up to date with analysis techniques

Skills and experience required:

  • Excellent Excel skills
  • Excellent written and verbal communication
  • Have a logical approach
  • Excellent attention to detail
  • Knowledge of one or more database or analytic packages – e.g. SQL, Smartfocus, Faststats, SPSS - would be desirable but full training for the right individual can be provided
  • Experience of working in a commercial, fast-paced environment
  • A proven passion for ecommerce
  • Ability to summarise facts and figures to the wider business

Location and hours:
This is a permanent position, working Monday to Friday, 9.00am to 5.30pm based in Leominster.


We offer an attractive benefits package which includes a competitive salary; company pension scheme; generous staff discount; subsidised leisure membership; death in service benefit; childcare vouchers and Company bonus.

To apply, please email your CV and covering letter, stating which position you are applying for and detailing your salary expectation for the role, to jobvacancies@mandmdirect.com or post to: The HR Department, M and M Direct Ltd, Clinton Road, Leominster, Herefordshire, HR6 0SP.

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Why work at MandM Direct?

We’re passionate about what we do! From the email in your inbox to the package that lands on your doormat, we pride ourselves on creating excitement for everyone that shops with us. We’ve got an amazing following of loyal customers who’ve been discovering our secret for over 25 years.

Our success is down to our commitment to deliver the best possible customer journey. From seeking out the biggest brands at the lowest prices, clear communications in our emails and catalogues, fast and efficient delivery to their door and our award winning customer service – it’s an exciting business and one in which everybody plays an important part.

We have over 500 employees over our two sites situated in the beautiful county of Herefordshire, close to the Welsh border. Our Head Office is based in Leominster and our Distribution Centre in Moreton-on-Lugg.